Respecting the right to the protection of personal data, as well as the right to privacy is one of the fundamental missions of OUTERTRIP SRL, the owner of www.webfresh.ro.

Thus, we take all necessary steps to process your personal data in accordance with the principles set out in the data protection legislation applicable in Romania, including Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) and Law no. 190 of 18 July 2018 on measures for the implementation of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation). Personal data means any information concerning an identified or identifiable natural person (“data subject”); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifying element, such as a name, an identification number, location data, an online identifier, or one or more many specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity.

Content

1. Definitions used
2. Principles of data protection
3. What rights do you have regarding the use of your personal data?
4. What personal data do we collect
5. How we use your personal data
6. Who else has access to personal data
7. How we can secure your data
8. Information about cookies
9. Contact information
10. Definitions

1. Definitions 

• Personal data – any information about an identified or identifiable natural person.
• Processing – any operation or set of operations performed on personal data or sets of personal data.
• Data subject – natural persons whose personal data are processed.
• Child – an individual under the age of 18.

2. Principles of data protection

We undertake to follow the following principles of protection and processing of personal data:

    Processing is legal, fair, transparent. Our processing activities have legal reasons. We always consider your rights before processing your personal data. We will provide you with information on on-demand processing.

    Processing is limited in scope. Our processing activities correspond to the purpose for which the personal data was collected.

    Processing is done with minimal data. We collect and process only the minimum amount of personal data required for any purpose.

    Processing is limited to a period of 5 years. We will not store personal data for longer than necessary.

    We will do our best to ensure the accuracy of the data.

    We will do our best to ensure the integrity and confidentiality of your data.

3. The rights of data subjects

The data subject has the following rights:

The right to information – which means you need to know if your personal data is being processed; what data is collected, where it is obtained and why and by whom it is processed.

Right of access – meaning that you have the right to access data collected from / about you. This includes your right to request and obtain a copy of your personal data collected.

Right to update / rectification – which means you have the right to request the rectification or deletion of your personal data, which is inaccurate or incomplete.

Right of deletion – which means that in certain circumstances you may request that your personal data be deleted from our records.

Right to restrict processing – that is, if certain conditions apply, you have the right to restrict the processing of your personal data.

Right to object to processing – that is, in certain cases you have the right to object to the processing of your personal data.

The right to oppose automatic processing – which means that you have the right to object to automatic processing, including profiling; and not be the subject of a decision based solely on automatic processing. This right can be exercised whenever there is a profiling result that produces legal effects that affect you or significantly affect you.

Right to data portability – you have the right to obtain your personal data in an appropriate format or, if possible, transfer directly from one processor to another.

Right to file a complaint – If we deny your request under Access Rights, we’ll give you a reason why. If you are not satisfied with the way your request has been handled, please contact us.

Right to help from the supervisory authority – which means that you have the right to the help of a supervisory authority and the right to other remedies, such as claiming compensation.

Right to withdraw consent – you have the right to withdraw any consent to the processing of your personal data.

4. What personal data do we collect

Information you provided to us

This can be your email address, name, home address, etc. – mainly the information needed to deliver a service or to improve the customer experience with us. We save the information you provide to us so that we can contact you or perform other activities on the site. This information includes, for example, your name and email address.

Automatically collected information about you

This includes information that is automatically stored by cookies and other session tools. For example, information about your IP address, access history, etc. This information is used to improve the customer experience. When you use our services or search the content of our site, your activities may be recorded.

Public information

We may collect public information about you.

5. How we use your personal data

We use your personal data to:

• fulfillment of an obligation under the law or the contract;
• improve the customer experience;
• in the company’s internal reports and statistics.

We use your personal data for legitimate reasons and with your consent.

Based on the conclusion of a contract or the fulfillment of contractual obligations, we will process your personal data for the following purposes:

• to identify you;
• to provide you with a service or to send / offer you a product;
• to communicate with you for sales or billing purposes;
• in the company’s internal reports and statistics.

Based on a legitimate interest, we process our personal data for the following purposes:

• managing and analyzing our customer base (buying / visiting behavior and history) to improve the quality, variety and availability of products / services offered / provided;
• As long as you have not informed us, we consider that it is in our best interest to offer you products / services that are similar or identical to your behavior in your purchase / browsing history.

With your consent we will process your personal data for the following purposes:

• to send you newsletters and / or offers in various marketing campaigns;
• for other purposes for which we have requested your consent;

We process your personal data in order to fulfill the obligations arising from the law and / or to use your personal data for the options provided by law. We reserve the right to anonymize personal data collected and to use such data. We will only use data outside the scope of this Policy when it is anonymous. We save your billing information and other information collected about you for as long as is necessary for accounting purposes or other obligations arising out of legal terms, but not more than 5 years.

We may process personal data for purposes other than those listed here, but are compatible with the original purpose for which the data was collected. To do this, we will make sure that:

• the link between the purposes, the context and the nature of the personal data is appropriate for further processing;
• Further processing will not affect your interests;

We will inform you of any further processing and purposes.

6. Who else has access to personal data

We do not use your personal data in relation to third parties, partners or other people outside the club.

We will only disclose your personal data to third parties or public institutions when we are legally required to do so. We may disclose your personal data to third parties if you have given your consent or if there are other legal reasons for doing so.

7. How we can secure your data

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We monitor our systems for possible vulnerabilities and attacks.

Even if we try our best, we cannot guarantee the security of our information. However, we undertake to notify the competent authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do our best to prevent security breaches and to assist the authorities in the event of breaches.

If you have an account with us, please note that you must keep your username and password secret.

 Juvenile policy

We collect information about minors with the consent of the legal guardian only in order to fulfill the obligations arising under our services.

8. Cookies and other technologies we use

We use cookies and / or similar technologies to analyze customer behavior, to administer the site, to track user behavior on the site and to collect information about users. This is done to personalize and enhance your experience with us. A cookie is a text file stored on your computer. Cookies store information that is used to help sites function better. Only we can access the cookies created by our site. You can control browser-level cookies. Choosing to disable cookies may prevent the use of certain features.

    We use cookies for the following purposes:

• Required cookies – these cookies are necessary in order to be able to use some important functions on our site, such as login. These cookies do not collect personal information.
• Functionality cookies – these cookies provide functionality that makes the use of our service more convenient and makes possible more personalized features. For example, they might remember their name and email address in their contact forms, so you don’t have to re-enter this information next time.
• Analysis cookies – these cookies are used to track the use and performance of our website and services.

You can remove cookies stored on your computer through your browser settings. Alternatively, you may control certain third-party cookies using a privacy enhancing platform, such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic to our site. Google has its own privacy policy that you can consult. If you’d like to opt out of Google Analytics tracking, go to the Google Analytics opt-out page.

For more information, please visit the page dedicated to the Cookie Policy. 

9. Contact information

If you have any questions or concerns regarding the processing of your personal data or if you wish to exercise any of the above rights, you are welcome to contact us by submitting a request.

by e-mail to: [email protected]

Also, if you are not satisfied with the way in which your request has been resolved, you can submit a complaint to the National Authority for the Supervision of Personal Data Processing. The contact details of the authority are: Bucharest, G-ral Blvd. Gheorghe Magheru 28-30, Sector 1, postal code 010336, telephones: +40.318.059.211; +40.318.059.212: e-mail: [email protected]

Contact information Personal Data Protection Officer

• OUTERTRIP SRL 
• Email: [email protected]

Contact information Supervisory Authority

• Website: http://www.dataprotection.ro/
• Email: [email protected]
• Phone: +40.318.059.211; +40.318.059.212

10. Note

We reserve the right to completely revise / modify / change this privacy policy without prior notice. Please review this privacy policy periodically.